So sorry to hear you’re not happy. Please email us on hey@exhalecoffee.com and we’ll see what we can do for you. Please be aware that we cannot cover and refund the original shipping costs.

So sorry to hear you&#x2019;re not happy. Please email us on&#xA0;<a href="mailto:hey@exhalecoffee.com" target="_blank" style=" text-decoration: inherit;">hey@exhalecoffee.com&#xA0;</a>and we&#x2019;ll see what we can do for you. Please be aware that we cannot cover and refund the original shipping costs.

I'm not happy - Can I have a refund?

If you let us know as soon as you can we will see if we can make the change! Usually, our warehouse is very quick to pack orders so the sooner you let us know the better. Drop our team an email on hey@exhalecoffee.com

If you let us know as soon as you can we will see if we can make the change! Usually, our warehouse is very quick to pack orders so the sooner you let us know the better. Drop our team an email on&#xA0;<a href="mailto:hey@exhalecoffee.com" target="_blank" style=" text-decoration: inherit;">hey@exhalecoffee.com</a>

I ordered the wrong coffee by mistake - can I change it?

Refunds take 5-10 days to appear in your account.

Refunds take 5-10 days to appear in your account.

How long will be refund take?

So sorry to hear this! Please email our customer service team on hey@exhalecoffee.com and we will rectify this for you.

So sorry to hear this! Please email our customer service team on&#xA0;<a href="mailto:hey@exhalecoffee.com" target="_blank" style=" text-decoration: inherit;">hey@exhalecoffee.com</a>&#xA0;and we will rectify this for you.

My order arrived damaged.

Sorry for the inconvenience! Please email our team on hey@exhalecoffee.com and we can sort this for you...

Sorry for the inconvenience! Please email our team on&#xA0;<a href="mailto:hey@exhalecoffee.com" target="_blank" style=" text-decoration: inherit;">hey@exhalecoffee.com&#xA0;</a>and we can sort this for you...

I was sent the wrong product - What can I do?

exhalecoffee

Returns and Refunds

What are the benefits of subscribing?

If I subscribe will you lock me in and throw away the key?

How do I reset my account password?

How do I swap my products to something else?

How do I pause my subscription?

Can I add an extra bag to my subscription?

How do I use credits in my online account?

Subscription

Why should you trust us?

What is the price after the trial?

How do I cancel?

Do I have to subscribe?

Shipping & International

Free Trial

Do you have a referral programme?

How can I join the referral programme?

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Can I exchange my credits for cash?

Is the referral programme for subscribers only?

My friend took a free trial, will I be rewarded?

I didn't get an email with my free gift

Can I change the free gift(s)?

My friend tried to use my code but it didn't work

T&Cs for 50% off reward (Exhale Luminary)

I've sent friends to your site before, does that count for this programme?

Referral Program

What are your shipping rates?

Do you ship overseas?

How long will it take to get my orders?

What packaging do you use?

My order hasn't arrived yet - can you help?

Shipping

Which coffee should I choose?

Which grind size should I use?

Is Exhale Coffee instant?

Is Exhale coffee Fairtrade?

Is Exhale Coffee Organic?

How do I brew the coffee?

I'm looking for a grinder - What do you recommend?

What is your decaffeination process?

How should I store my coffee?

What is speciality coffee?

Is it suitable for bulletproof coffee?

Our Coffee

Do you have a cafe offering?

Can I order in bulk for my office?

Do you have wholesale rates?

Cafes and other B2B

Do you offer discounts?

I've been given a discount code - How do I use this?

I placed an order & forgot to use my discount code - is it too late?

My discount code isn't working?

Discounts

Is Decaf as healthy?

How will Exhale make me feel?

Why is the coffee healthy?

What is it in your coffee that makes it healthy?

Can you live off coffee?

Can't I get healthy benefit from all coffees?

Coffee makes me anxious or jittery, will exhale be any different?

Can't I get antioxidants from other food in my diet?

Will consuming so many antioxidants in coffee stop my body producing its own?

Antioxidants have been poo poo'd by some as having no proven benefits haven't they?

Isn't coffee just caffeine and water?

What is Niacin? It sounds like something strange.

If chlorogenic acid starts in it' highest concentration in the green bean, shouldn't the healthiest coffee be the lightest?