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Returns and Refunds

I'm not happy - Can I have a refund?

So sorry to hear you’re not happy. Please email Laura on [email protected] and we’ll see what we can do for you.

I ordered the wrong coffee by mistake - can I change it?

If you let us know as soon as you can we will see if we can make the change! Usually, our warehouse is very quick to pack orders so the sooner you let us know the better. Drop Laura an email on [email protected]

How long will be refund take?

Refunds take 5-10 days to appear in your account.

My order arrived damaged.

So sorry to hear this! Please email Laura on [email protected] we will rectify this for you.

I was sent the wrong product - What can I do?

Sorry for the inconvenience! Please email Laura on [email protected] and she can sort this for you...