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Subcription

What are the benefits of subscribing?

Subscribers get: 20% off coffee for life! Tracked, next day delivery An account to manage your subscription. Cancel anytime within a few clicks. Easily amend the frequency, coffee, grind size etc. Get notified 3 days before your subscription renews

If I subscribe will you lock me in and throw away the key?

Not at all! You can cancel immediately, or pause or push a delivery very easily yourself via your account. All within a few clicks. It's as flexible a subscription as they come. .

How do I reset my account password?

There is a forgotten password link on the log in page. If you don’t receive an email please check for an account activation email which should have been sent when you placed your first order. If this also hasn’t come through (even to your junk inbox)

How do I swap my products to something else?

Log into your account, and select manage subscription and edit. Select your current product and then use the ‘Swap Product’ tab at the bottom to change to something else! If you’re struggling let us know and we can amend for you.

How do I pause my subscription?

If you log into your account, you can delay orders by either skipping upcoming shipments using the ‘Skip Shipment’ tab. Or you can alter your next charge date to a date that suits you as far into the future as you desire.

Can I add an extra bag to my subscription?

Absolutely! Under ‘Manage Subscriptions’ you should see an ‘Add Product’ button. You can add more subscriptions from here or just one off bags to your next order.